FAQ – DILA Boards

SHIPPING AND STOCK

We ship from our warehouse in Slovenia
All orders are shipped on the next business day
Delivery is carried out with our partner GLS
Estimated delivery time across Europe is 3 – 7 business days
All products available in the shop are currently in stock and ready for delivery

We always ensure fast and secure delivery of all orders!

We offer a 1-year warranty on all products in the store
The warranty covers any manufacturing defect or malfunction that is not the result of improper product use
We complete all repairs within 7 business days of receiving the product at our warehouse
In case of a warranty claim, we also cover the shipping costs
All service work is carried out using original parts at DILA Boards
To start a repair with our quick and transparent DILA Repair Service, simply fill in the form in the REPAIRS tab

At DILA Boards, we are committed to providing high-quality products and services!

We offer online card payment, direct bank transfer and card payment upon delivery as payment options
Your order is processed and prepared for shipping immediately after the payment is received
Your payment information is protected by the highest security standards
After placing your order, you will automatically receive a confirmation email. If you don’t see it, please check your spam folder
All orders are processed manually with special care, so you can rest assured – we’ll make sure everything goes smoothly and without complications
Our team is available to provide help and support in English

If you have any other questions, we’re happy to help. Contact us at info@dilaboards.com or call us at +386 41 920 778 or +386 31 545 702.

Go electric. Go Pro.
Learn more about our updated model DILA Pro with in-wheel motors.

Go everywhere. Go Off.
Any road, any terrain.
Learn more about our new hybrid electric longboard DILA OFF.

Don’t worry!
Order and track your DILA repair with our simple and transparent DILA repair service.